Full job descriptionOffice Services Supervisor, Manchester


We are looking for an experienced and organised Office Services Supervisor to join a busy professional services environment in Manchester. This is a hands-on role for someone who enjoys keeping an office running smoothly, delivering a high standard of service and supporting a team to perform at its best. You’ll work closely with senior operations colleagues, suppliers, employees and visitors, while taking responsibility for the day-to-day delivery of office services.


About the role


*Location: Manchester office based, with flexibility to provide occasional cover at other UK office locations
*Job title: Office Services Supervisor
*Role: Permanent, Mon - Fri
*Salary: Competitive, depending on experience
*Benefits: A comprehensive benefits package including generous annual leave, pension, private healthcare options, wellbeing support, enhanced family leave plus more!


Key responsibilities


*Oversee day-to-day office services: Ensure the workplace is clean, welcoming, well-stocked, safe and fully operational, including meeting rooms, kitchens, supplies and general facilities.
*Manage suppliers and contractors: Coordinate external providers, monitor service standards and help resolve any issues quickly and effectively.
*Lead and support the team: Allocate work, manage rotas and holidays, provide training and coaching, and contribute to performance reviews, objectives and ongoing development.
*Deliver excellent service: Act as a key point of contact for employees, clients and visitors, providing a professional and responsive service and supporting reception and front-of-house activities when required.
*Manage administration and compliance: Maintain accurate records, process invoices and orders, support office planning and moves, and ensure relevant health, safety and regulatory requirements are met.
*Support wider office operations: Assist with events and functions, mail and courier services, visitor management, switchboard cover and other operational requirements, escalating issues appropriately.


Key skills & qualifications


*Previous experience in office services, facilities or office operations, ideally within a professional or corporate environment.
*Proven supervisory or team management experience, with the ability to coach, support and develop colleagues.
*Strong organisation and prioritisation skills, with the ability to manage multiple tasks and respond effectively in a busy environment.
*Excellent communication and customer service skills, with confidence dealing with people at all levels, including clients, suppliers and senior stakeholders.
*Good IT and administrative skills, combined with strong attention to detail, a proactive approach and an awareness of health, safety and operational risk.




**Roberts Webb Recruitment are acting as an agency in relation to this company and role**