Full job descriptionEndpoint Solutions Engineer - Essex - c£40K


A growing technology services business is looking to appoint an experienced Endpoint Solutions Engineer to join its Endpoint & Modern Workplace team, supporting a range of customers across London and the South East.


This is a great opportunity for a technically strong IT professional with experience across Microsoft 365, Azure, endpoint, infrastructure and networking who enjoys working directly with customers and delivering high-quality technical solutions.


Key Responsibilities
*Deliver minor installation and implementation projects for customers
*Provide technical support across contracted and non-contracted customers
*Troubleshoot and resolve desktop, server, network and infrastructure issues
*Administer and support Microsoft 365 and Azure environments
*Provide technical guidance to engineers and support teams
*Assist the sales team with pre-sales activities, including technical surveys and solution design
*Make recommendations around technical procedures, customer environments and improvements


Skills & Experience
*Strong technical knowledge across Microsoft 365, Azure, endpoint and infrastructure technologies
*Experience troubleshooting desktop, server and network environments
*Experience administering Microsoft 365 and Azure environments
*Strong customer service and communication skills, with the ability to work directly with clients
*Ability to work effectively alongside technical engineers and multidisciplinary teams
*Excellent organisation and time-management skills, with the ability to prioritise workloads against service requirements