Full job descriptionPart Time Customer Service Representative
We are currently recruiting for a temp to join a well established company based in Newbury .
This role is on a temporary basis to start ASAP, on an ongoing basis so you must be able to commit to that.
Part time - 17.5 hours per week, 3.5 hours on a Wednesday and 7 Hours on a Thursday and 7 Hours on a Friday.
£14.50 per hour
We’re looking for a proactive and customer-focused professional to support the team, ensuring excellent service for healthcare customers.
Key Responsibilities
*Accurate contract data entry and management
*Process repair/work orders and manage loan equipment
*Arrange returns, collections, and proof of delivery requests
*Handle customer emails and calls
*Investigate and resolve invoice disputes
*Track and follow up on customer issues through to resolution
*Collaborate with internal teams to deliver exceptional customer service
What We’re Looking For
*Previous customer service or order management experience, ideally within a corporate environment
*Strong attention to detail and organisational skills
*Advanced Microsoft Office skills, particularly Excel
*Good ERP system knowledge
*Excellent communication and problem-solving abilities
*Ability to remain calm under pressure and manage multiple priorities
If you have the experience that we are looking for and can commit on an ongoing basis , please apply on line and I will screen your cv and contact you with more information if successful.