Full job descriptionRiver Cruise Consultant Salary and Benefits:
Base Salary to £34,000 + Bonus average of £6,000 per annum
Hybrid - Surrey
Our client is a market leading luxury cruise company offering some of the most unforgettable travel experience worldwide.
They offer a bespoke high-end river cruise programme to destinations across Europe, Africa, Asia and the Middle East.
Our client has experienced a record year for revenue, growth and bookings, hence the expansion their reservations and sales team.
They are now seeking a River Cruise Consultant to join their team.
Candidates must have previous sales and customer service experience within the travel industry having worked with a luxury travel product who are able to work under pressure with a focus on attention to detail.
This is role is offered on a hybrid basis - Surrey
River Cruise Consultant Duties and Responsibilities:
*Booking all aspects of the client’s holidays as well as making amending to existing reservations
*Dealing with any pre departure or post-holiday queries
*Processing guest information and special requests
*Maximise revenue potential of each guest by upselling and/or cross-selling where appropriate.
*Ensure guests’ full details are captured and kept up to date.
*Follow up on all enquiries and quotes by phone and/or email.
River Cruise Consultant Experience Required:
*Previous reservations experience dealing with top end clients both in the travel industry
*Experience of working with a luxury travel product
*Good telephone manner and communication skills
*Good Customer Services skills
River Cruise Consultant Salary and Benefits:
*Base Salary to £34,000 + Bonus average of £6,000 per annum
*A complimentary 7 day cruise per year for you and a friend, partner, family member
*23 Days Holidays + 8 bank holidays
*Educationals
*Travel discounts
*Hybrid working
*Pension
For a full confidential discussion on this River Cruise Consultant role, please apply a member of the team will be in contact to discuss your application.