Night Concierge
other jobs FPMR Ltd
Added before 3 Days
- England,London,City of London
- Full Time, Permanent
- £28,000 - £29,000 per annum
Job Description:
Full job descriptionHours: 4 on 4 off, 7:00pm to 7:00am
Salary: £28,000 - £29,000 per annum depending on experience
Location: Central / North London
We are looking for a professional and reliable Night Concierge to join the onsite team at a luxury residential development in London.
Duties:
*Provide a professional, friendly and welcoming service to residents, guests and visitors.
*Manage the front desk throughout the night and respond to resident enquiries or requests.
*Monitor access to the building and ensure all visitors and contractors follow the correct sign-in procedures.
*Carry out regular security and building patrols, reporting any concerns or incidents.
*Monitor CCTV, access control systems and communal areas where required.
*Manage keys securely and follow the correct key release and sign-in/out procedures.
*Receive and manage parcels and deliveries in line with site procedures.
*Respond appropriately to emergencies, including fire alarms, leaks, security incidents and other out-of-hours issues.
*Escalate maintenance issues and emergencies to the appropriate contractors, management team or emergency services.
*Maintain accurate incident reports, patrol records and shift handovers.
*Ensure reception, front-of-house and communal areas remain clean, tidy and well presented.
*Support residents with general enquiries while maintaining appropriate confidentiality and professionalism.
*Complete a thorough handover for the incoming team, highlighting any incidents, maintenance issues, contractor visits or outstanding actions.
*Follow all building procedures, health & safety requirements and company policies.
Experience:
*Previous Concierge, residential property, hotel, security or front of house experience is preferred.
*Strong customer service and communication skills.
*Professional and well presented.
*Confident working independently throughout the night.
*Reliable, punctual and able to remain alert during long night shifts.
*Calm and confident when dealing with emergencies or difficult situations.
*Good written communication and basic IT skills for emails, reports and handovers.
*Strong attention to detail and a proactive approach to building presentation and security.
*An understanding of fire safety, health & safety and residential building procedures would be beneficial.
Salary: £28,000 - £29,000 per annum depending on experience
Location: Central / North London
We are looking for a professional and reliable Night Concierge to join the onsite team at a luxury residential development in London.
Duties:
*Provide a professional, friendly and welcoming service to residents, guests and visitors.
*Manage the front desk throughout the night and respond to resident enquiries or requests.
*Monitor access to the building and ensure all visitors and contractors follow the correct sign-in procedures.
*Carry out regular security and building patrols, reporting any concerns or incidents.
*Monitor CCTV, access control systems and communal areas where required.
*Manage keys securely and follow the correct key release and sign-in/out procedures.
*Receive and manage parcels and deliveries in line with site procedures.
*Respond appropriately to emergencies, including fire alarms, leaks, security incidents and other out-of-hours issues.
*Escalate maintenance issues and emergencies to the appropriate contractors, management team or emergency services.
*Maintain accurate incident reports, patrol records and shift handovers.
*Ensure reception, front-of-house and communal areas remain clean, tidy and well presented.
*Support residents with general enquiries while maintaining appropriate confidentiality and professionalism.
*Complete a thorough handover for the incoming team, highlighting any incidents, maintenance issues, contractor visits or outstanding actions.
*Follow all building procedures, health & safety requirements and company policies.
Experience:
*Previous Concierge, residential property, hotel, security or front of house experience is preferred.
*Strong customer service and communication skills.
*Professional and well presented.
*Confident working independently throughout the night.
*Reliable, punctual and able to remain alert during long night shifts.
*Calm and confident when dealing with emergencies or difficult situations.
*Good written communication and basic IT skills for emails, reports and handovers.
*Strong attention to detail and a proactive approach to building presentation and security.
*An understanding of fire safety, health & safety and residential building procedures would be beneficial.
Job number 4167729
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