Full job descriptionData Analyst, Digital Commerce
Up to £40,000
Hybrid - London (x3 days a week)

The Team
*Sits within the Business Planning and Analytics, Digital Commerce Team
*Work across EMEA and 74 different markets
*Supporting delivering insights, reporting and advanced analytics to drive business decision and support optimizing the digital customer journey, customer services, and performance marketing
*Look at everything from when a customer lands on the website to the end of the process
*Big emphasis from the team on data storytelling - not just churning out reports, self-serve analytics
*Have self-serve reporting suite - more ad-hoc analysis

Role and Responsibilities
*Analyse digital and e-commerce data across EMEA markets.
*Use SQL, Adobe Analytics and web analytics to understand customer behaviour.
*Analyse customer journeys and on-site activity to identify opportunities.
*Support performance marketing and attribution analysis.
*Build and maintain dashboards and reporting across the Digital team.
*Translate data into clear insights and recommendations for stakeholders.
*Partner with the Customer Journey team on A/B testing and experimentation.
*Support web analytics QA, including tagging and tracking validation.
*Bring together data from different sources, including marketing, customer and inventory data.
*Help develop the reporting environment as the team moves towards Databricks and Power BI.


Profile
*Need strong SQL and Google Analytics or Adobe Analytics
*Power BI ideally
*Retail background - or need to be from an environment really strong with customer journeys and think about how a customer behaves
*Ideally 2+ years of experience

Interview Process
*1 stage - Competency and Behavioral Interview
*2 stage - In-person task interview
*3 stage - Potential Sign-off chat