Full job descriptionA thriving company is looking for a Customer Service Administrator to join its growing and supportive team. The Customer Service Administrator will provide essential administrative and customer service support ensuring day-to-day operations run smoothly and efficiently.
Salary £26,500 plus OTE £2k
Customer Service Administrator responsibilities:
*Scheduling works and coordinating appointments
*Liaising with engineers
*Handling incoming calls and customer enquiries promptly and professionally
*Providing general administrative support to the wider team
*Managing and processing invoices
*Maintaining a high standard of customer service
Customer Service Administrator required skills/competencies:
*Strong organisational and communication abilities
*IT proficient in Word, Outlook, and Excel
*Excellent organisational skills
Monday to Friday on rota: 7.30am - 4.30pm | 9am – 6pm every 4 weeks approximately
Saturday 8pm – 4pm on rota basis 1 in 7 approximately. Time and half paid
Sunday 8am – 12pm – optional, and double pay