Full job descriptionResponsibilities
*Ability to analyse stock, sales and forecast data to support purchasing decisions.
*Help manage the European supply chains, including demand forecasting and purchasing.
*Raise and manage Purchase Orders in line with business requirements.
*Grow and maintain relationships with suppliers and customers.
*Provide cover for transport and repack operations when required.
*Produce and communicate transport issue reports to relevant stakeholders.
*Resolve and manage day-to-day transport issues to ensure smooth product delivery.
*Process and administer credit notes in line with company procedures.
*Produce and communicate credit note reports to relevant stakeholders. Coordinate and process sample orders. Support the planning of retail promotional activities when required.
*Assist the Customer Services team when required, including order processing and order verification.
*Undertake additional duties and responsibilities reasonably required to support the wider business operations.
Essential Skills:
*Strong numerical and analytical skills.
*Good attention to detail and accuracy.
*Strong Microsoft Excel skills, including data analysis and reporting.
*Excellent organisational and time-management skills.
*Ability to work independently and meet deadlines.
*Strong communication and interpersonal skills.
Desirable:
*Experience managing supplier relationships.
*Previous experience in a Customer Service, Supply Chain, or similar operations role.
*Knowledge of Hubspot CRM.
This is a permanent role office based Mon-Fri from 8am-5pm (hour lunch).