Full job description

Job Title: Sales Administrator
Location: Grantham, Lincolnshire
Salary: Up to £28,000 per annum
Experience: Sales administration experience desirable
About the OpportunityAn established manufacturer within the construction industry is looking for a highly organised Sales Administrator to join its team in Grantham.
This is a varied role supporting the wider sales function with everything from processing orders and responding to customer queries through to maintaining CRM information and liaising with internal teams.
You’ll be joining a business that works with contractors, developers, engineers and design consultants across the UK, with a strong focus on customer service, product availability and technical support.
The RoleWorking closely with the sales team, you will be responsible for:
*Providing day-to-day administrative support across the sales function.
*Responding to incoming customer enquiries and ensuring queries reach the right person when required.
*Processing customer orders and raising the relevant documentation.
*Maintaining accurate information across CRM and Qload systems.
*Building and maintaining positive relationships with customers.
*Liaising with credit control and transport teams regarding customer orders.
*Keeping customers updated on shortages, deliveries and ongoing orders.
*Providing accurate project and order updates when requested.
*Supporting with invoice queries.
*Recording customer complaints and ensuring they are passed to the appropriate person for resolution.
*Promoting the wider range of concrete products available.
*Supporting the wider team with additional administrative requirements when needed.
About YouWe’re looking for someone who is confident dealing with customers and enjoys working in a busy, organised environment.
You should be able to demonstrate:
*Strong organisational and time-management skills.
*Excellent attention to detail and accuracy.
*Confident written and verbal communication skills.
*Good working knowledge of Microsoft Excel, Outlook and Word.
*A methodical approach to resolving customer and order queries.
*The ability to prioritise several tasks at the same time.
*Confidence working independently while remaining part of a wider team.
*A proactive and motivated approach to your work.
Previous business or sales administration experience, experience within a manufacturing environment or experience using CRM systems would be advantageous.
Apply: Please contact Sasha at to discuss the role further.


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