Full job descriptionEnd User Support Specialist / Service Desk
Bristol Office | Up to £35,000 DOE


We’re working with an established technology business that is looking for an experienced End User Support Specialist / Service Desk Consultant to join their team on a Hybrid basis
This is a 2nd line support role, ideal for someone with a strong background in an MSP environment who enjoys troubleshooting, taking ownership of issues and providing a high level of service to customers.
What we’re looking for:
*Strong experience in a Service Desk / Technical Support role within an MSP
*Solid Microsoft knowledge across Windows, M365 and Azure
*Strong troubleshooting skills across devices, applications and networks
*Excellent communication skills and the ability to support non-technical users
*Experience working with remote support tools
*A Microsoft Associate level certification is essential
*A proactive, customer focused approach with a strong sense of ownership




If you’re looking for your next opportunity in a remote technical support environment, we’d be keen to hear from you.