Full job descriptionSummary This role is all about using your practical skills and attention to detail to look after a place that people love. We’re looking for a General Cleaner to help keep the whole place in good condition and running smoothly for all the people who visit.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Interviews will be held on Monday 19th October.
Core days will be Tuesdays and Saturdays, throughout the year, with some degree of flexibility when needed. Advance notice of this will be given.
What it’s like to work here The Lanhydrock estate comprises a grade 1 listed mansion set in a 25 acre garden and surrounded by 910 acres of countryside. The property is presented today at its late Victorian zenith when it was the home of Thomas, 2nd Lord Robartes, his wife Mary and their large family who were looked after by a staff of 80. The property offers a fascinating insight into the workings of a country estate, both above and below stairs.
The property welcomes around 500,000 visitors a year to its wider estate and 40,000 users to the trails.
For more information about our property please visit lanhydrock
What you’ll be doing You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order.
Duties such as cleaning the visitor and staff toilets and break areas, sweeping and litter-picking, both inside and outdoors, form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.
You can view the full role profile for this role in the document attached. You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we’re looking for We’d love to hear from you if you’re:
*focused on giving great service to everyone you meet
*a team player, but also happy to work on your own initiative
*well-organised and adaptable
*willing to learn new skills
*comfortable working in flexible and adaptable way.
The package The National Trust has the motto ’For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.