Client Services Coordinator
other jobs Pure Resourcing Solutions
Added before 3 Days
- England,East of England,Hertfordshire,Stevenage
- Full Time, Permanent
- £28,000 per annum
Job Description:
Full job descriptionWe are looking for a Client Services Coordinator to support the running of a busy business centre in Stevenage. You will deliver excellent customer service, and help create a positive experience for clients and visitors. This role offers a mix of customer service, administration, sales support, and operational responsibilities.
The client has a focus on exceptional customer care, and wants someone who can join them in delivering this experience to uphold their great standards.
Key Details
*Monday to Friday on site 08:30-17:00
*Starting salary circa £28,000
*25 days holiday + Bank Holidays + Christmas shutdown
*Healthcare cash plan & discounted gym
*Modern working environment
Responsibilities*Welcome clients and visitors and ensure a positive customer experience.
*Respond to enquiries by phone and email, arranging viewings and following up on leads.
*Manage client administration, including records, invoicing, and service updates.
*Coordinate meeting room bookings and ensure rooms are prepared to company standards.
*Monitor stock levels, report maintenance issues, and support general centre operations.
*Work closely with the Centre Manager to assist in all areas of the business.
*Ensure meeting rooms are kept clean and tidy and that centre staff are aware of bookings.
*Handle customer queries professionally and escalate issues where appropriate.
Experience Needed*Previous experience in an administrative or customer facing role.
*Strong customer service skills with a professional and friendly approach.
*Good organisational skills and the ability to manage multiple tasks.
*Confident using Microsoft Office and other business systems.
*Able to work independently, use initiative, and adapt to changing priorities.
*Experience in a concierge or business centre environment would be beneficial.
If you enjoy working in a customer focused environment, building strong client relationships, and providing outstanding service, this could be an excellent opportunity. Join a supportive team where you can make a real impact on the client experience while developing your skills across customer service, administration, and operations.
The client has a focus on exceptional customer care, and wants someone who can join them in delivering this experience to uphold their great standards.
Key Details
*Monday to Friday on site 08:30-17:00
*Starting salary circa £28,000
*25 days holiday + Bank Holidays + Christmas shutdown
*Healthcare cash plan & discounted gym
*Modern working environment
Responsibilities*Welcome clients and visitors and ensure a positive customer experience.
*Respond to enquiries by phone and email, arranging viewings and following up on leads.
*Manage client administration, including records, invoicing, and service updates.
*Coordinate meeting room bookings and ensure rooms are prepared to company standards.
*Monitor stock levels, report maintenance issues, and support general centre operations.
*Work closely with the Centre Manager to assist in all areas of the business.
*Ensure meeting rooms are kept clean and tidy and that centre staff are aware of bookings.
*Handle customer queries professionally and escalate issues where appropriate.
Experience Needed*Previous experience in an administrative or customer facing role.
*Strong customer service skills with a professional and friendly approach.
*Good organisational skills and the ability to manage multiple tasks.
*Confident using Microsoft Office and other business systems.
*Able to work independently, use initiative, and adapt to changing priorities.
*Experience in a concierge or business centre environment would be beneficial.
If you enjoy working in a customer focused environment, building strong client relationships, and providing outstanding service, this could be an excellent opportunity. Join a supportive team where you can make a real impact on the client experience while developing your skills across customer service, administration, and operations.
Job number 4179091
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