Full job description2nd Line Support Engineer - Onsite & Field (occasional project-based).
London
£38,000
Bench IT require an experienced 2nd line Support Engineer to help support our portfolio of IT support and service provision.
The role will have a primary focus, joining our onsite team that supports a large financial organisation in the city, however your flexible nature, coupled with your technical skills, will help our short-term, field-based, project works to successful conclusions.
These additional project-based assignments will be out in the field, and may include many different supporting roles, such as deployments, re-configurations and beyond. We would anticipate that throughout the year, you would participate in project work about 30% of your time, they rest is spent onsite with your primary customer, supporting them with IT support diagnostics and resolutions.
To succeed in the role, you must combine a number of differing personal and technical attributes:
*a can-do attitude
*impeccable customer service experience, across a wide range of culturally diverse customer cultures
*Strong IT support skills
*Comfortable working field-based for short periods of time
*Must have Driving Licence and vehicle due to ad-hoc nature of field-projects
2nd Line Support Engineer - Onsite & Field (occasional project-based).
London
£38,000