Full job descriptionEUC Engineer – MacOS / Apple Devices / Cloud Technologies
Based onsite in Gloucester


We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms.


Key Responsibilities
*Provide end-user support and administration for MacOS, Apple laptops, and mobile devices
*Configure, deploy, and manage Apple hardware across the business
*Support modern workplace and endpoint management solutions
*Troubleshoot hardware, software, connectivity, and user-related issues
*Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity
*Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms
*Support device security, patching, compliance, and asset management
*Collaborate with infrastructure and security teams on projects and improvements
*Deliver excellent customer service and technical support to users at all levels


Skills & Experience Required
*Proven experience in an EUC / Desktop Support / Endpoint Engineering role
*Knowledge of MacOS and Apple ecosystem devices - training given
*Experience supporting laptops, desktops, and mobile devices in enterprise environments
*Understanding of networking fundamentals and troubleshooting
*Exposure to cloud technologies and SaaS platforms
*Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable
*Knowledge of Microsoft 365 and identity/access management solutions
*Excellent communication and problem-solving skills