Full job description

Time Appointments are delighted to be recruiting on behalf of a leading business based in Colchester for an Order Progress Administrator to join their close-knit, busy team. This is a fantastic opportunity for a strong administrator to develop their skills and work within a friendly organisation who value their staff.


The successful candidate will be responsible for effectively supporting all functions of order processing and business administration


Key Duties & Responsibilities:
*Monitoring the progress of sales orders despatched from UK and European partners
*Liaising with suppliers, customers, and logistics companies to track shipments
*Monitoring of the team inboxes
*Taking telephone calls and helping deal with queries from clients
*Providing ad hoc support to the team
*Any other duties as appropriate


Skills & Experience Required:
*Proven order processing or sales administration experience preferred
*Excellent customer service and communication skills, written and verbal
*Strong accuracy and attention to detail
*Strong IT skills including the use of Microsoft software
*Ability to work under pressure
*A ’can do’, proactive attitude


As well as a basic salary, the successful candidate will be offered a monthly and end of year performance bonus scheme (subject to eligibility).