Full job descriptionReed Talent Solutions in partnership with United Utilities
Reed Talent Solutions are delighted to be working in partnership with United Utilities, one of the UK’s leading water companies, to recruit a Water Quality Officer based in Davyhulme.
As a Water Quality Officer at United Utilities, you will play a vital customer-facing role, ensuring the highest standards of water quality for our customers. You will visit customers’ properties to collect water samples, conduct on-site taste, smell, and visual assessments, and ensure accurate data is sent to our laboratories for analysis. This role requires excellent customer service skills, attention to detail, and the ability to work independently across the region.
Location: Davyhulme, Manchester
Pay rate: £18.08 per hour
Contract:6-month rolling contract (potential for permanent)
Full UK Driving Licence Required
What You’ll Be Doing
*Visit customers’ homes and business premises to collect water samples in line with company and regulatory standards.
*Conduct taste, smell, and visual assessments of water at the point of collection.
*Accurately record and report findings, ensuring all data is submitted promptly to the laboratory.
*Provide clear explanations to customers about the sampling process and address any queries or concerns in a professional manner.
*Maintain and calibrate sampling equipment, ensuring all tools are clean and fit for purpose.
*Drive a company van to various locations; collect the van from the yard at the start of each shift and return it at the end.
*Adhere to all health, safety, and hygiene protocols.
*Complete all required documentation and digital records accurately and on time.
*Supporting a 24-hour emergency response service and participating in weekend and bank holiday rotas when required.
What We’re Looking For
Essential
*5 GCSEs including Maths, English and Science. (A-C)
*Full UK driving licence.
*Excellent customer service and communication skills
*Ability to work independently and manage your own schedule.
*High attention to detail and accuracy in recording data.
*Comfortable entering customers’ homes and representing United Utilities professionally.
*Able to travel to the yard to collect and return the company van daily.
*Basic IT skills for data entry and reporting.
Desirable
*Previous water quality or environmental sampling experience.
*Knowledge of water treatment, wastewater treatment or disinfection processes.
*Experience working within a regulated utility, environmental or laboratory environment.
*Understanding of UKAS-accredited procedures.
Why Join United Utilities?
United Utilities provides water and wastewater services to millions of customers across the North West. This role offers the opportunity to work within a highly regulated and essential service, helping to ensure safe, high-quality water supplies while protecting the environment and supporting local communities.
Apply Today
If you’re looking for a rewarding field-based role with a respected organisation and have the skills and enthusiasm to succeed, apply today through Reed Talent Solutions and take the next step in your career with United Utilities.