Full job descriptionKC Group are recruiting on behalf of a leading housing organisation for a Neighbourhood Manager, In the Thanet area.
Please note that an Enhanced DBS check is required for this role. Candidates must either hold a valid Enhanced DBS certificate or be registered with the DBS Update Service.

This is a full-time temporary role, Monday-Friday, 37.5 hours per week, paying £22.25 per hour.

This is an excellent opportunity to join a well-established housing provider where you’ll act as the face of the organisation across a designated patch, supporting customers to create safe, sustainable, and thriving communities. You will take ownership of the end-to-end customer experience, working closely with residents, contractors, local agencies, and internal departments to deliver outstanding neighbourhood services.

Key Responsibilities Neighbourhood Manager:
*Manage a portfolio of residential and mixed-tenure properties across the Thanet area.
*Conduct estate, property, and scheme inspections to maintain high standards.
*Support customers with tenancy management matters including tenancy changes, succession, safeguarding, and enforcement cases.
*Investigate and manage anti-social behaviour, community safety concerns, and complaints.
*Build strong relationships with customers, external agencies, and local stakeholders.
*Work closely with contractors and internal teams to resolve maintenance and compliance issues.
*Attend community meetings, customer engagement events, and multi-agency meetings where required.
*Maintain accurate records and update housing management systems.
To be considered for the Neighbourhood Manager:
*Previous experience within housing, tenancy management, or neighbourhood management.
*Strong customer service and relationship-building skills.
*Excellent problem-solving and conflict-resolution abilities.
*Knowledge of housing legislation and tenancy processes is desirable.
*Confident using Microsoft Office and mobile technology.
*Strong organisational skills with the ability to manage a varied workload.
*Full UK driving licence and access to a vehicle insured for business use.
Key Information Neighbourhood Manager role:
*£22.25 per hour.
*Full-time temporary assignment.
*Field-based role covering Thanet and surrounding communities.
*Opportunity to work for a respected social housing organisation.
*Hybrid working with regular community and estate visits.
*Immediate start available.
For more information on the role, contact Reiss on or . Unsuccessful applications will be kept on file for future vacancies.