Full job descriptionJob Title: Temporary Customer Administration Assistant
Location: HR2
Duration: 4 weeks and rolling
Job type: full time but can flex on hours
Pay rate: £15.50 per hour
Job Summary: My Hereford based client are looking for a detail-oriented and customer-focused individual to join their team as a Temporary Customer Administration Assistant. In this role, you will provide administrative support to the customer service department, ensuring smooth and efficient operations.
Key Responsibilities:
*Handle customer inquiries via phone and email
*Delivering product information and quotes to customers
*Maintain and update customer records into the database.
*Checking delivery dates and orders
*Coordinate with other departments to resolve customer issues.
*Perform general administrative tasks such as filing and data entry
*Support the customer service team with additional tasks as needed.
Qualifications:
*Previous experience in a customer service or administrative role.
*Excellent communication and interpersonal skills.
*Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
*A team player and happy to help with any duty needed
*Strong organisation skills and happy to speak to customers on the phone
Working Hours:
*Monday-Friday 8.30am-5pm, but hours can be flexible
Apply now for immediate consideration