Full job descriptionOur client is seeking an organised and customer-focused Adminstrator to support prospective families throughout the admissions process. This role combines relationship management, administration, and customer service, ensuring a seamless experience from initial enquiry through to enrolment.
Company Benefits:
*Competitive pension scheme.
*Life assurance and employee assistance programme.
*Free parking.
*Ongoing training and professional development opportunities.
*Cycle-to-work scheme.
*Private health plan.
*Personal Accident Insurance.
Key Responsibilities:
*Manage applications and admissions records.
*Act as the main point of contact for prospective families.
*Provide excellent customer service and guidance throughout the admissions journey.
*Coordinate admissions activities, events, and communications.
*Maintain accurate data and ensure compliance with processes and deadlines.
Experience and Skills Requirements:
*Previous experience in an administrative, admissions, customer service, or office-based role.
*Proven ability to provide a high level of customer service and build positive relationships with clients, customers, or stakeholders.
*Experience managing multiple tasks and deadlines in a fast-paced environment.
*Strong written and verbal communication skills, with the ability to produce professional correspondence and communicate confidently over the phone.
*Competent user of Microsoft Office and CRM/database systems.
*Highly organised with excellent attention to detail and a proactive approach to problem solving.
*Educated to A-Level standard or equivalent.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.