Full job description



Community Centre Receptionist (Evenings)Location: Reigate area, Surrey Hours: 23 hours per week (4:30PM - 9PM) Salary: £15,000 - £17,000 (Pro Ratad) Contract: Permanent, Part-Time
Are you confident, organised and passionate about providing excellent customer service?
We’re recruiting for a friendly and proactive CommunityCentre Receptionist to join a well-established community-focused organisation. This is a varied role that combines reception, facilities coordination, health & safety responsibilities and general building support, making it ideal for someone who enjoys working independently and being at the heart of a busy centre.
This position would suit someone who is approachable, reliable and capable of confidently engaging with a wide range of people, including visitors, parents, hirers, contractors and community groups.
The RoleAs the main point of contact during evening operations, you’ll play a key role in ensuring the centre runs safely, efficiently and professionally. You’ll take ownership of opening and closing procedures, provide support to visitors, maintain records and coordinate facilities-related tasks.
Key duties include:
*Opening and securing the building each day
*Welcoming visitors, parents, community groups and centre users
*Managing reception enquiries both face-to-face and over the phone
*Supporting room bookings and facility hire arrangements
*Coordinating building maintenance requests and liaising with facilities teams and contractors
*Completing health & safety, fire safety and building checks
*Maintaining accurate records and documentation
*Monitoring first aid supplies and supporting with incidents when required
*Supporting food hygiene and kitchen compliance checks
*Preparing rooms for activities and ensuring facilities remain safe and presentable
*Acting as the responsible Duty Officer during evening operations
*Providing general administrative and operational support across the centre
About YouWe’re looking for someone who:
*Has previous experience in a reception, facilities, front-of-house or community-based environment
*Is highly organised with excellent attention to detail
*Can work independently and use their own initiative
*Has strong communication and customer service skills
*Is confident dealing with a variety of people and situations
*Remains calm and professional under pressure
*Has good IT skills, including Microsoft Office
*Understands the importance of health & safety and safeguarding
*Is willing to undertake First Aid training (or already holds a qualification)
Desirable Experience*Community centre, leisure centre or facilities experience
*Duty Manager or Duty Officer responsibilities
*First Aid qualification
*Fire Warden training
*Food Hygiene certification
*Experience working in environments supporting children, families or vulnerable individuals
What’s on Offer?*A varied and rewarding role where no two days are the same
*A supportive and welcoming team environment
*Ongoing training and development opportunities
*Generous holiday entitlement
*The opportunity to make a genuine difference within the local community
If you’re an organised, personable and dependable individual looking for a rewarding evening-based role, we’d love to hear from you.
Apply today with your CV.