Full job description

Product Owner / Product Builder - Claims WorkbenchOutside IR35 | 6-Month Contract
Hybrid - 3 Days Per Week Onsite (London)
We’re supporting a leading London Market reinsurance broker on the delivery of a brand-new Claims Workbench programme. This is an opportunity for an experienced Product Owner to join a high-profile initiative, taking ownership of both the product vision and elements of the solution build within an AI-enabled, low-code environment.
This role requires someone who can go beyond traditional Product Ownership, combining stakeholder engagement, roadmap management and requirements gathering with hands-on product configuration and delivery.
Key Responsibilities*Own and drive the roadmap for a new Claims Workbench solution
*Gather and translate business requirements into product outcomes
*Work closely with claims stakeholders, technology teams and delivery partners
*Support the build and configuration of the platform within a low-code/no-code environment
*Manage priorities, backlog refinement and product delivery
*Oversee API integrations and connectivity with wider business systems
*Ensure robust testing, validation and user acceptance processes are in place
*Drive adoption and continuous improvement across the platform
Essential Experience*Strong Product Owner or Product Manager background
*Lloyd’s / London Market reinsurance experience
*Previous experience delivering Claims Workbench solutions or claims transformation programmes
*Experience taking digital products from concept through to implementation
*Strong understanding of APIs, integrations and system connectivity
*Excellent stakeholder management and requirements gathering skills
*Ability to operate autonomously within a fast-paced delivery environment
Desirable Experience*AI-enabled product development
*Prompt engineering exposure
*Low-code/no-code platforms
*Workflow automation
*Digital claims transformation initiatives
This is an excellent opportunity to play a key role in shaping a new Claims Workbench platform within a modern, technology-led London Market environment.