Graduate Customer Service Assistant
  • Wales,Wrexham
  • Full Time, Permanent
  • £25,000 - £28,000 per annum
Job Description:
Full job descriptionDuties:
* Handling inbound (sales) calls, taking orders and responding to queries from customers
* Chasing and checking progress of orders, working closely with Purchasing/Sales Manager supporting sales operations to help process orders, invoices, etc
* Following leads given by the external sales team
* Building long lasting client relationships
* Exceptional communication skills and closing a sale over the phone
* Any other job when and as required by Purchasing and Sales Manager
* To log customer complaints and process as necessary


Specification
*Graduate looking to embark into a new career path
*Able to build and maintain good relationships with peer group, colleagues, customers, suppliers
*Excellent communication skills, with good time management and organisational skills
*Reliable and hardworking, proficient in MS Office
*Confident using the telephone to resolve progression of opportunities and customer issues
*Experience of an ERP system such like HubSpot would be an advantage
This is a permanent role office based Monday-Friday.
Job number 4193419
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