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Cygnet Health Care is one of the UK’s largest independent providers of mental health care. Cygnet is looking to appoint a Credit Controller to join our growing Head Office Finance team based in Kingshill office.

Please note this is a 12 months’ FTC covering Maternity Leave.

Purpose of the role:

This is a role within the Healthcare Credit Control team as a Credit Controller working on the FT ledger. This role ensures all revenue is collected in a timely fashion on a high volume/high value ledger and dealing with the associated queries that come up.

Responsibilities will include but are not limited to:

*Chasing debt by email and sometimes phone. You will have a set of accounts to chase, and ensure all invoices are chased and paid in accordance with our payment terms.
*Ensuring overdue debt is kept to a minimum with clear status notes and plan on next steps.
*Dealing with a high level of complex queries and following the query resolution and escalation process.
*Raising credit requests in line with the credit note policy in a timely manner.
*To identify any potential delays or high-risk issues on an account and discussing this with the Senior or Credit Control Manager.
*To attend weekly 1:1’s with the team manager to go through a debtor review, ensuring the monthly cash targets are being achiev
ed.
*Good eye for reconciliation and analysis of large groups of data.
*Building good relationships with customers and ensuring an efficient service is being delivered.
*Being able to manage and prioritise your workload in a busy environment.
*Supporting all team members when necessary and during key financial periods.

Experience

*2 - 3 years’ experience of credit control is desirable. Also experience of accounts receivable procedures would be beneficial.
*Working with large data sets, comfortable with manipulating excel spreadsheets.

Strengths

*Attention to detail.
*Curious approach to tasks and queries.
*Accuracy with large data sets.
*Microsoft Office applications.
*Ability to prioritise own workload and thrives on ownership.
*Persistence and determination.

Qualities

*Team Player.
*Strong communication and relationship-building skills to handle challenging customers conversations and internal queries.
*A willingness to learn
*Strong communication and relationship-building skills to handle challenging customers conversations and internal queries.

Why Cygnet? We’ll offer you…

*Salary of £33,000 per year
*Hybrid working with 2 days in the office and 3 days WFH
*Strong career progression opportunities
*Expert supervision & support
*Employee referral scheme
*Contributory pension scheme
*"Cycle to work" scheme & employee discount savings
*Blue Light discount card
*25 days annual leave plus an additional paid birthday & anniversary day leave.

Please note, successful candidates will be required to undergo an enhanced DBS check.


What next?


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