Full job descriptionNHS Referrals Administrator (Band 3) - Temporary to 31st March 20027
Based Norwich, NR2

Monday to Friday, 9am to 5pm (30-minute lunch)

Temporary until 31 March 2027

100% Office Based
We are seeking a dedicated and organised Administrator to join a busy and friendly team, which provides advice, support and access to a range of health and wellbeing services, including mental health support.
The team requires additional support to help clear a backlog of referrals and waiting lists.
Key Duties
*Processing referral backlogs and updating records
*Creating and proofreading outcome letters from templates
*Uploading correspondence to SystmOne, ERS and service portals
*Closing referrals and maintaining accurate records
*Liaising with clinicians where clarification is required
*Printing and preparing letters for posting
Please note: This is an administrative role only and does not involve answering telephones.
Full Training Provided
Training will be given on:
*SystmOne
*Smartcard access
*Internal systems and processes
We’re Looking For Someone Who Is:
Hardworking and reliable

Thorough with excellent attention to detail

Conscientious and organised

Able to handle confidential information appropriately

Comfortable working within a healthcare environment

Resilient when exposed to sensitive mental health and wellbeing information
This is a fantastic opportunity for an experienced administrator looking to support an important NHS service while working within a friendly and diverse team.
Please note successful applicants will need to undertake a DBS and NHS Screening prior to commencing.
Please apply online or contact Maxine or Andrea at Reed Norwich