Full job descriptionCommercial Account Handler – Property Owners bias, New Business & Renewals
Twickenham | Hybrid


We’re working with an established, independent Lloyd’s insurance broker with a strong reputation across the UK market. Known for their specialist expertise and friendly, supportive culture, they’re now looking to add a Commercial Account Handler to their growing team.
This is a new business-focused role, with around 70% of the portfolio centred around Property Owners, alongside Commercial Combined, PI and Liability risks.


The Role
*Predominantly handling inbound new business, with a small renewal allocation of 5-10 renewals per month
*Dealing with residential and commercial Property Owners risks
*Managing enquiries from individual landlords through to blocks of flats and mixed-use properties
*Obtaining quotations and negotiating with insurers
*Using Acturis for standard risks
*Developing new business through inbound leads, cross-selling and self-generated opportunities
*Working closely with experienced handlers on larger and more complex risks
You’ll receive full support and training, including shadowing a senior new business handler during your first few months. Initially, you’ll focus on smaller risks before gradually taking on more complex business.


About You
*12+ months’ commercial insurance experience, ideally within a broking environment
*Private Clients experience with strong property exposure will also be considered
*Good understanding of commercial insurance products and terminology
*Confident dealing with clients and insurers
*Strong communication and relationship-building skills
*Commercially minded with a genuine interest in new business
*Organised, proactive and detail-focused
*Acturis experience would be advantageous