Full job descriptionAV Commissioning Engineer
St Albans – Travel Required
Full time: 40 hours per week + overtime
£45k - £55k


Main purpose of job:


We are a family-run, Audio Visual (AV) company delivering high-quality installation projects across the UK and internationally. We pride ourselves on craftsmanship, strong client relationships, and a hands-on, supportive team culture.


We are seeking an experienced AV Commissioning Engineer to play a key role in delivering exceptional AV installations worldwide. This position combines technical expertise, leadership, and international project experience, making it ideal for someone who thrives in dynamic, project-based environments.


As a central member of the team, you will be responsible for the final commissioning and testing of systems, ensuring that the finished solution works as intended from a technical and end-user perspective. You will also take responsibility for mentoring engineers, maintaining strong client relationships, and upholding the values of a close-knit family business while contributing to its continued growth and success.


Main Responsibilities


*Travel extensively throughout the UK and internationally to support project delivery and client requirements
*Commission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements
*Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processes
*Identify, diagnose, and resolve technical issues during the commissioning phase
*Work closely with project and installation teams to address commissioning issues and achieve successful project delivery.
*Test user interfaces and system functionality to ensure an intuitive and reliable end-user experience
*Complete commissioning documentation, test records, and system sign-off reports accurately
*Support system demonstrations, customer handovers, and end-user training where required
*Build positive relationships with customers and act as a professional technical representative of the company on site
*Provide technical support and guidance to installation engineers and junior team members
*Ensure all work is completed in accordance with company policies, health and safety regulations, and industry standards
*Work closely with Project Managers and Installations teams to ensure projects are delivered on time, within scope and to the highest quality standards
*Support continuous improvement initiatives by identifying opportunities to enhance processes, quality and customer satisfaction
*To maintain certifications as required


Qualifications and Experience Required


*Proven experience as an AV Commissioning Engineer within the professional audio visual industry
*Strong knowledge of AV technologies including audio systems, video distribution, control systems, conferencing systems and networked AV Solutions
*Experience commissioning systems from leading manufacturers such as Crestron, Q-SYS,Biamp, Extron, Cisco, Poly, Logitech or equivalent platforms
*Ability to read and interpret technical drawings, schematics, signal flow diagrams and system documentation
*Demonstrable experience delivering complex AV installation project and managing commissioning activities on site
*Excellent fault finding and problem-solving skills
*Full UK Driving licence and willingness to travel internationally and work flexible hours
*Strong customer-facing skills with the ability to communicate effectively with both technical and non-technical customers and colleagues
*Ability to work successfully as part of a team
*Well organized, with excellent time management skills to work to deadlines
*Good knowledge of Microsoft windows
*Right to work in the UK
*Valid Passport
*Physically fit to carry out the duties of the role
*A working knowledge of Health and Safety requirements


Competencies and Skills Required


*Excellent communication and interpersonal skills, capable of building long-term client relationships
*High levels of professionalism and personal accountability
*Commitment to delivering outstanding customer service and maintaining the company’s reputation for quality
*A proactive mindset with a commitment to continuous learning and keeping abreast of developments within the AV industry
*Adaptable and calm under pressure
*A thorough, analytical approach to tasks with effective problem-solving skills
*A positive, helpful approach to providing support and assistance to the team
*A willingness to share experience, knowledge and best practices
*Ability to operate with a high level of accuracy and complete all work in accordance with company procedures.
*A total commitment to focus on and adhere to the company policy on health and safety in all aspects of work.
*Commercial awareness and an understanding of the importance of delivering projects efficiently and profitably