Full job descriptionBusiness Analyst (Contract) | Outside IR35 | 2-Month EngagementOverviewWe are seeking an experienced Business Analyst Contractor to support a short-term process discovery and documentation project. This assignment will focus on understanding, documenting and improving operational, digital and data-driven business processes within a complex organisation.
This is a hands-on role requiring an inquisitive and proactive individual who can quickly engage with stakeholders, extract knowledge, document current-state processes and produce clear, business-friendly artefacts.
The successful candidate will investigate existing ways of working, document end-to-end processes, create process maps and Standard Operating Procedures (SOPs), and translate complex operational and technical information into accessible documentation.
Contract Details
*Contract Length: 2 months
*Engagement: Outside IR35
*Location: Fully Remote (occasional UK office visits may be required)
*Start Date: Immediate / ASAP
*Day Rate: Competitive
Key ResponsibilitiesProcess Discovery & Analysis*Lead discovery activities to understand existing business processes, procedures and system interactions.
*Conduct stakeholder interviews, workshops and knowledge-gathering sessions.
*Analyse current ways of working and document process dependencies.
*Identify process gaps, risks, inefficiencies and documentation opportunities.
*Capture and document current-state processes in a clear and consistent format.
Process Mapping & Documentation*Produce Level 1, Level 2 and Level 3 process maps.
*Create Standard Operating Procedures (SOPs), work instructions and process documentation.
*Develop process flows, decision trees and governance artefacts where required.
*Ensure documentation supports long-term knowledge retention and operational consistency.
*Translate technical concepts into business-friendly documentation.
Stakeholder Engagement*Facilitate workshops and playback sessions with business and technical stakeholders.
*Challenge and validate requirements to ensure documented processes accurately reflect reality.
*Build strong relationships across multiple teams and functions.
*Secure stakeholder review and approval of deliverables.
Delivery*Manage multiple deliverables within a fast-paced environment.
*Deliver high-quality outputs with strong attention to detail.
*Work independently while maintaining regular communication with programme leadership.
*Incorporate feedback and finalise documentation within agreed timescales.
Essential Skills & Experience*Proven experience as a Business Analyst delivering process discovery and documentation projects.
*Strong process mapping experience using Visio or equivalent tools.
*Experience creating SOPs, operational procedures and business documentation.
*Excellent requirements gathering and stakeholder interviewing skills.
*Ability to document end-to-end business processes, controls and exception handling procedures.
*Strong workshop facilitation experience.
*Experience translating technical information into clear business language.
*Ability to work autonomously and rapidly get up to speed in new environments.
*Excellent communication and stakeholder management skills.
Desirable Experience*Utilities, energy, water or other regulated industry experience.
*Knowledge of BPMN and process modelling methodologies.
*Experience documenting data flows, governance and operational controls.
*Understanding of ITIL environments and service management processes.
*Experience supporting digital transformation or operational improvement initiatives.
*Previous consultancy or contractor experience.
Technical SkillsEssential*Microsoft Visio (or equivalent process mapping tools)
*Microsoft Office Suite
*Microsoft Teams
*SharePoint
*Documentation and collaboration platforms