Full job descriptionLocation: Norwich
Salary: Competitive + Excellent Benefits
Hybrid Working Available
Are you an experienced insurance professional with a strong understanding looking to develop your career within underwriting?
This is an excellent opportunity to play a key role in supporting delegated underwriting operations, ensuring the accurate processing of risk, premium and claims data while working closely with underwriting, claims, finance and technology teams.
The Opportunity
As a Delegated Underwriting Bordereaux & Operations Technician, you will be responsible for the timely and accurate administration of bordereaux and policy data across a delegated underwriting portfolio. You’ll contribute to maintaining quality standards, improving operational processes, and supporting the smooth running of underwriting operations.
Key Responsibilities
Processing & Administration
*Receive, validate and process risk, premium and claims bordereaux.
*Map and reconcile bordereaux data in line with contractual and operational requirements.
*Ensure all submissions are processed within agreed service levels.
*Investigate and resolve discrepancies, exceptions and quality issues.
Data Quality & Regulatory Compliance
*Identify and correct validation failures, duplicate entries and incomplete records.
*Maintain accurate audit trails and robust data standards.
*Support compliance with internal controls and regulatory requirements.
Policy & Delegated Authority Administration
*Manage delegated authority contracts, binders, facilities and coverholder records.
*Maintain policy administration systems accurately and efficiently.
*Process renewals, endorsements and mid-term adjustments.
Stakeholder Engagement
*Liaise with Underwriting, Claims, Finance, Credit Control and Technology teams.
*Build strong relationships with external partners and delegated authority stakeholders.
*Support the resolution of operational queries and process issues.
Continuous Improvement
*Assist with governance reporting and period-end controls.
*Participate in user acceptance testing and system enhancements.
*Support root cause analysis and process improvement initiatives.
About You
We are keen to speak with candidates who possess:
*2 years insurance experience
*A strong understanding of risk, premium and claims bordereaux.
*Knowledge of delegated underwriting arrangements and insurance market processes.
*Experience using policy administration systems and insurance platforms.
*Advanced Excel skills
*Excellent attention to detail and analytical capabilities.
*Strong organisational skills with the ability to manage multiple deadlines.
*Exceptional communication skills with confidence liaising across a range of stakeholders.
What’s on Offer?
*Competitive salary and benefits package.
*Flexible hybrid working arrangements.
*A collaborative and inclusive working environment.
*Exposure to a diverse and specialist insurance portfolio.
*Ongoing training, mentoring and professional development opportunities.
*Clear career progression pathways within a highly successful organisation.
If you’re looking for the next step in your insurance operations career and would like to join a forward-thinking organisation that values expertise, development and collaboration, we’d love to hear from you.
Call Michelle Topley on or email your CV to . Alternatively apply online.