Full job descriptionWe are looking for an organised, commercially minded Tour Coordinator to oversee merchandise sales across live events, tours and festivals, supporting 300+ events each year.
You will work with clients, venues, suppliers and internal teams to ensure merchandise operations run smoothly, from product ranges and stock forecasting through to on-site sales and financial reporting.
Key Responsibilities
*Coordinate merchandise operations at live events and festivals.
*Liaise with clients, venues, suppliers and international partners.
*Attend events to oversee operations and ensure client satisfaction.
*Develop product ranges and forecast stock requirements.
*Manage and brief freelance event staff, including contracts and payments.
*Monitor cash, equipment and merchandise displays.
*Maintain POS and reporting systems, including Square and Atvenu.
*Prepare budgets, sales reports and P&L analysis.
*Review project performance and identify opportunities for improvement.
Experience
*Excellent organisational and communication skills.
*Experience managing budgets and projects.
*Strong Excel and Microsoft Office skills.
*Excellent time management and attention to detail.
*The ability to manage multiple projects and tight deadlines.
*Confidence working independently and as part of a team.
*A flexible, proactive approach to a fast-paced environment.
*Experience in live events, music, entertainment or merchandise is desirable.
This is an exciting opportunity for someone who enjoys live events, client management, commercial operations and working in a fast-moving environment.

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.