Full job descriptionAre you confident reading technical drawings, understanding engineering requirements and helping customers find the right solution?

This is a great opportunity for someone with a strong technical mindset who enjoys interpreting drawings and specifications, solving customer requirements and turning technical information into practical product solutions.

Technical Customer Advisor
Permanent
Salary is dependant on experience
Monday–Friday 8:45-5:30pm (Hybrid Working)
Kingsbury, London

Technical Customer Advisor
Job Description
*Read and interpret technical drawings, diagrams and customer specifications.
*Identify key technical information, dimensions, requirements and application details from drawings.
*Discuss technical requirements with customers and ask relevant questions to clarify their needs.
*Provide clear and practical technical advice by phone and email.
*Prepare accurate technical and commercial quotations.
*Handle customer queries and complaints professionally.

Technical Customer Advisor
Essential Experience/Skills/Qualifications
*Must have proven ability to read and interpret basic technical drawings and diagrams.
*Experience working with technical products, engineering components or technical specifications.
*Must have previous experience in technical sales, internal sales, sales order processing, technical support or customer service background
*The ability to explain technical information clearly to customers.


Technical Customer Advisor
Company Benefits

*Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%
*Life Assurance (3x annual salary)
*Business travel insurance
*Option to join Private Healthcare Scheme after 3 months
*Cycle scheme, Home and Tech, Discounts on retail platforms
*Electric Car scheme (salary sacrifice)
*YuLife Employee Benefits and Wellbeing app
*Learning and development opportunities
*25 days + BH holidays




If you feel you’re a good fit for this position, please click ’apply’