Full job descriptionTechnical Support Engineer
Location: Bristol
Salary: £39,000 – £50,000 DOE
Hours: Full-Time, Permanent


About the RoleWe are looking for an experienced Technical Support Engineer to join a growing technical support team in Bristol.

You will provide technical support across a UK depot network and customer sites, acting as a point of escalation for engineers dealing with more complex faults, repairs and commissioning work.

This is a hands-on role working with diesel generator sets, supporting fault diagnosis, repairs, upgrades, commissioning and technical projects.


Key Responsibilities

*Diagnose and resolve mechanical and electrical faults on generator equipment
*Carry out servicing, repairs, commissioning and modifications
*Attend customer sites for technical support and site surveys
*Support engineers with complex fault-finding and technical issues
*Work on Stage V generators and modern rental equipment
*Provide technical training and mentoring to engineers
*Support engineering upgrades, product introductions and technical investigations
*Ensure all work is completed safely and to a high standard


About You

*Experience servicing and repairing diesel generator sets is essential
*Experience with FG Wilson, Cummins or similar generators
*Strong mechanical and electrical fault-finding skills
*Relevant engineering qualification or completed apprenticeship
*Electrical bias preferred
*Understanding of LV distribution and changeover systems
*Previous Field Service or Technical Support experience would be advantageous
*Full UK driving licence essential
*Good communication and customer service skills
*Able to work independently and as part of a team



Benefits & Package

*£39,000 – £50,000 salary depending on experience
*Company vehicle
*Company phone
*EOT bonus scheme
*Training, upskilling and career progression
*Holiday Buy & Sell Scheme
*Company pension
*Private medical scheme
*Life assurance and healthcare support
*23 days holiday + bank holidays, increasing to 28 days with service
*Cycle to Work Scheme
*Employee Referral Scheme
*Enhanced overtime rates


Overtime Rates

*Monday–Friday, 8am–5pm: Standard time
*Monday–Friday, 5pm–midnight: Time and a half
*Monday–Friday, midnight–4am: Double time
*Saturday, 4am–midnight: Time and a half
*Saturday, midnight–4am: Double time
*Sunday & Bank Holidays: Double time


To apply for the Technical Support Engineer position, please contact Kirk at Pertemps, Bristol.