Full job descriptionOur client, a well-established and growing freight forwarding and logistics organisation, is seeking an experienced Import / Export Pricing & Operations Specialist to join their team. This is an excellent opportunity for a commercially minded logistics professional with strong export operations knowledge across Air, Sea, and Road freight.
The successful candidate will play a pivotal role in managing complex export quotations, supporting operational delivery, and building strong relationships with clients and international partners. This position offers a blend of commercial and operational responsibilities, making it ideal for someone who enjoys working across multiple aspects of the supply chain.
Pricing & Quotation Management
*Act as the primary point of contact for complex export pricing enquiries across Air, Sea, and Road freight services.
*Collaborate with senior leadership to develop competitive pricing strategies for new business opportunities and global tenders.
*Negotiate rates with carriers, agents, and third-party suppliers to maximise profitability while maintaining high service standards.
*Maintain and manage tariff databases to ensure accurate and timely customer quotations.
Export Operations & Booking Support
*Support the export team with the day-to-day coordination and execution of international shipments.
*Oversee the end-to-end booking process, ensuring all shipment information is accurately entered into internal systems.
*Monitor shipment progress and proactively resolve operational issues to ensure service excellence.
*Ensure compliance with customer requirements, export regulations, and internal procedures.
Client & Partner Management
*Lead the onboarding of key customer accounts, ensuring operational procedures and service requirements are fully implemented.
*Liaise with international agents, carriers, and logistics partners to coordinate door-to-door and cross-border freight movements.
*Build and maintain strong client relationships, providing expert guidance on export regulations, routing options, and logistics solutions.
*Deliver regular updates and exceptional service to key stakeholders.
Skills & Experience Required
*Proven experience within a freight forwarding or export logistics environment.
*Strong operational knowledge of Air, Sea, and Road export processes.
*Commercially astute with the ability to identify opportunities to improve margins and support business growth.
*Excellent negotiation, communication, and relationship-building skills.
*Experience working with freight management systems such as CargoWise or similar.
*Strong Microsoft Excel and general IT skills.
*Ability to work effectively in a fast-paced, deadline-driven environment.