Customer Service Representative
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  • England,South West,Devon
  • Full Time, Permanent
  • £25,000 per annum
Job Description:
Full job descriptionJob DescriptionWe’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Plympton. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.
We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.
Salary: £25,000
What’s in it for you?
*Support in training towards ARLA – NFOPP qualifications
*Basic salary £25,000, additional £1,000 once qualified
*Industry leading training and development
*Demonstrable career ladder
*Opportunities for progression
*Collaborative, rewarding and fun environment
*Team incentives
Key responsibilities of a Customer Service Advisor:
The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor:
*Outstanding Customer Service skills
*Solid administration skills
*Resilient, positive, numerate and detail oriented
*Organised and able to prioritise workload in a faced paced environment
*Excellent verbal and written communication skills
*IT literate (MS Office, internet, email systems)
Benefits:
*Aviva Digicare + workplace / Cycle to work scheme
*Colleague discount scheme / Perks at work / Gym discounts
*Life assurance / Workplace pension scheme
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of ***, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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Job number 4217551
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