Spanish or Italian speaking Customer Service Executive
other jobs The Language Business - Language Recruitment Specialists
Added before 1 Days
- England,North East,Tyne and Wear,Sunderland
- Full Time, Permanent
- £29,000 - £30,000 per annum
Job Description:
Full job descriptionSpanish or Italian speaking Customer Service Executive
*Location: Sunderland, north East England (Hybrid – 4 days a week in the office)
*Salary: £28,000 – £30,000 basic + bonus + excellent benefits
*Languages: Fluent in either Spanish OR Italian
The Company
Our client is a leading international leisure brand, with products recognised and loved across the globe. With strong growth across Europe, they are expanding their team and seeking a talented Spanish or Italian speaking Customer Operations Executive to play a key role in their success.
The Role
As the Spanish or Italian speaking Customer Service Executive, you’ll take ownership of a portfolio of business accounts and brands, acting as the main point of contact for either Spanish or Italian speaking customers. You’ll ensure a smooth order-to-delivery process while building strong, long-term relationships.
This is an exciting opportunity for a proactive, customer-focused professional to develop their career in a fast-paced, international environment.
Key Responsibilities:
*Be the primary contact for business customers
*Build and maintain strong partnerships with key accounts
*Manage the end-to-end order lifecycle – from placement to fulfilment
*Organise and track orders, ensuring accuracy and on-time delivery
*Coordinate stock allocation, logistics, and distribution centre requirements
*Provide regular updates to customers, resolving issues proactively
*Process order changes, cancellations, credits, debits, returns, and value-added services
Candidate Profile
*Fluency in Spanish or Italian is essential
*Previous experience in B2B customer service or order management (preferred)
*Excellent communication and relationship-building abilities
*Confidence managing multiple accounts in a fast-paced environment
*Good IT skills – SAP experience is a big plus
*A full UK valid visa – must already have the right to live and work in the UK (visa sponsorship is not available)
Salary, Benefits & Working Hours
£28,000 – £30,000 basic + discretionary bonus
Benefits include:
*25 days holiday (increasing with service) + option to buy more
*Brand discounts
*Family-friendly benefits
*Health & wellbeing perks
*Travel perks – season ticket loan, cycle to work, electric car scheme
How to Apply
If you are a motivated Italian or Spanish speaker with a passion for customer service, we’d love to hear from you!
Send your CV and covering letter to: Jonathan Grimes
*Location: Sunderland, north East England (Hybrid – 4 days a week in the office)
*Salary: £28,000 – £30,000 basic + bonus + excellent benefits
*Languages: Fluent in either Spanish OR Italian
The Company
Our client is a leading international leisure brand, with products recognised and loved across the globe. With strong growth across Europe, they are expanding their team and seeking a talented Spanish or Italian speaking Customer Operations Executive to play a key role in their success.
The Role
As the Spanish or Italian speaking Customer Service Executive, you’ll take ownership of a portfolio of business accounts and brands, acting as the main point of contact for either Spanish or Italian speaking customers. You’ll ensure a smooth order-to-delivery process while building strong, long-term relationships.
This is an exciting opportunity for a proactive, customer-focused professional to develop their career in a fast-paced, international environment.
Key Responsibilities:
*Be the primary contact for business customers
*Build and maintain strong partnerships with key accounts
*Manage the end-to-end order lifecycle – from placement to fulfilment
*Organise and track orders, ensuring accuracy and on-time delivery
*Coordinate stock allocation, logistics, and distribution centre requirements
*Provide regular updates to customers, resolving issues proactively
*Process order changes, cancellations, credits, debits, returns, and value-added services
Candidate Profile
*Fluency in Spanish or Italian is essential
*Previous experience in B2B customer service or order management (preferred)
*Excellent communication and relationship-building abilities
*Confidence managing multiple accounts in a fast-paced environment
*Good IT skills – SAP experience is a big plus
*A full UK valid visa – must already have the right to live and work in the UK (visa sponsorship is not available)
Salary, Benefits & Working Hours
£28,000 – £30,000 basic + discretionary bonus
Benefits include:
*25 days holiday (increasing with service) + option to buy more
*Brand discounts
*Family-friendly benefits
*Health & wellbeing perks
*Travel perks – season ticket loan, cycle to work, electric car scheme
How to Apply
If you are a motivated Italian or Spanish speaker with a passion for customer service, we’d love to hear from you!
Send your CV and covering letter to: Jonathan Grimes
Job number 4217691
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