Full job descriptionHas anyone ever told you that you’re outstanding at what you do? Are you an organised people-person who can lead from the front?
We’re looking for a proactive Shift Manager to join our team in Wellingborough, working with internationally recognised, market-leading brands. In this role, you’ll develop your leadership skills, build confidence, and drive success in a fast-paced environment.
If you have experience as a shift manager, shift supervisor, or in a similar operational leadership role, we would like to hear from you

About the RoleAs a Shift Manager, you’ll oversee depot operations during your shift, managing staff, processes, and resources to ensure efficiency, quality, and cost-effectiveness. Your leadership will help maintain high service standards for our customers.
Key ResponsibilitiesProcess and Cost & Resource Management
*Oversee all critical shift processes, ensuring compliance with SLAs and SOPs.
*Support shift supervisors in managing resources, workflows, and stakeholder coordination, allocating shift resources efficiently to balance cost control with service quality.
Leadership & Staff Management
*Communicate effectively with teams, providing clear updates on performance and objectives.
*Monitor attendance, conduct, and performance, offering coaching and development, and ensure staff receive proper training.
*Deputise for the Operations Manager when needed.
Customer Focus
*Maintain strong relationships with internal and external stakeholders, understand customer needs, ensuring smooth operations and quick issue resolution.
Health & Safety Compliance
*Ensure all staff, including agency workers, follow Health & Safety policies and record and report any incidents, accidents, or near misses accurately.
Consumables & Asset Control
*Manage and report on consumables, ensuring optimal usage and availability.

Benefits*23 days’ annual leave
*Company Pension
*Long service rewards: both financial and leave-based.
*Health cash plan.
*Life assurance scheme.
*Critical Illness cover
*Access to our prestige benefits and rewards portal.
*Career development opportunities.
*Access to a well-established Employee Assistance Programme provider.
*And other excellent benefits you’d expect from a market leader.

Requirements*Strong verbal & written communication skills, adaptable to different audiences
*Experience in a similar operational environment, including managing a team.
*Decision-making & problem-solving abilities
*Skilled in team motivation, task prioritisation, and organisation
*Ability to analyse KPIs, report insights, and suggest improvements
*Knowledge of risk assessments & health & safety protocols
*Proficient in MS Office (Excel, Word, Outlook) and other IT systems for performance monitoring
*Flexible approach, with willingness to work across shifts and multiple locations when required


Additional information -
Friday to Monday - 12:00 to 10 pm
If you’re ready to take the next step in your career and make a real impact, apply for this Shift Manager role today!