Full job descriptionLocation: London, Glasgow or Liverpool (Hybrid Working)


We’re working with a leading financial services organisation looking for an experienced Senior Business Analyst to join its growing Technology & Transformation function.
The Role*Lead complex business analysis activities across Salesforce and CRM transformation initiatives.
*Work closely with Product Owners, Developers and senior stakeholders to shape technical solutions.
*Support Salesforce migrations, system enhancements, prototyping and delivery.
*Challenge business requirements, influence stakeholders and translate business needs into practical solutions.
*Take a hands-on role throughout the delivery lifecycle, while providing guidance to other Business Analysts.
What We’re Looking For*Strong experience as a Business Analyst or Senior Business Analyst, ideally with 4-6+ years of relevant experience.
*Experience working with Salesforce or other enterprise CRM platforms.
*Exposure to Salesforce Financial Services Cloud (FSC), Marketing Cloud or CRM migrations would be highly desirable.
*Excellent stakeholder management skills, with the confidence to challenge requirements and influence decisions.
*Ability to bridge the gap between technical teams and business stakeholders.
*Financial Services experience is advantageous but not essential.
This is a fantastic opportunity for a hands-on BA who enjoys solving complex problems, working in a fast-paced delivery environment and making a real impact on a significant technology programme.

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