Full job descriptionSite Engineer
Location: Ellesmere Port
About the Role
We are looking for a Site Engineer to join our service team in Ellesmere Port, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you’ll be a key technical representative on site, ensuring equipment reliability and excellent service delivery.
You’ll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.
Key Responsibilities*Carry out preventative maintenance on materials handling and ancillary equipment
*Diagnose faults and complete repairs efficiently and safely
*Accurately complete service reports and timesheets
*Manage and control parts stock on site
*Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
*Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
*Identify and communicate chargeable follow-up work, completing it in a timely manner
*Ensure all company and customer health & safety procedures are strictly followed
*Identify and pass on sales leads for equipment and After Sales products
*Act as a Company Ambassador at all times

You may occasionally be required to participate in call-out duties and work outside normal hours, as directed by the Area Service Manager.
About You
We’re keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:
*Automotive Technicians
*HGV Engineers
*Mobile Plant Engineers
*Forklift Engineers
*Ex-Forces / Military Vehicle Engineers

You will also have:
*A full UK driving licence
*A good general level of education
*Experience in a customer-facing role
*The ability to work independently and unsupervised
*A proactive, professional approach with strong problem-solving skills
Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.