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Ocean Export Coordinator
Manchester | Full Time | Permanent
Reed is partnering with a respected global logistics organisation to recruit an experienced Ocean Export Coordinator for its Manchester operation.
This is an exciting opportunity for a freight forwarding professional to join an established international business that plays a key role in global trade. The successful candidate will be responsible for coordinating export shipments, delivering outstanding customer service, and ensuring operational excellence across a portfolio of customers.
The Opportunity
Working within a busy export environment, you’ll take ownership of ocean freight shipments from initial booking through to final completion, ensuring customers receive a seamless and professional service throughout the process.
Key Responsibilities
*Oversee and coordinate international sea freight export movements from start to finish
*Build strong relationships with customers through proactive communication and service excellence
*Prepare and manage shipment documentation accurately and within required deadlines
*Liaise with carriers, overseas partners, suppliers, and internal departments to ensure smooth shipment execution
*Monitor shipment progress and resolve operational challenges efficiently
*Support the delivery of departmental performance targets relating to service, quality, and commercial results
*Ensure all activities comply with international shipping regulations and internal governance requirements
*Identify opportunities to improve operational efficiency and enhance the customer experience
*Collaborate with colleagues to maintain high levels of service and operational performance
About You
To be successful in this position, you’ll have:
*Previous experience within ocean freight forwarding, export operations, or international logistics
*Strong understanding of export procedures and freight forwarding processes
*Excellent customer service and relationship management skills
*Strong organisational skills with excellent attention to detail
*The ability to work effectively under pressure and manage multiple priorities
*Confident written and verbal communication skills
*A proactive, solutions-focused, and commercially aware approach
What’s on Offer
*Competitive salary package
*Annual performance-related bonus opportunity
*Generous holiday allowance
*Pension and life assurance benefits
*Employee wellbeing support programme
*Range of flexible lifestyle and discount benefits
*Ongoing training, development, and genuine career progression opportunities
Apply Now
If you’re an experienced freight forwarding professional looking to develop your career within a successful and growing international logistics business, Reed would be delighted to hear from you.
Please apply with your updated CV for a confidential discussion regarding this opportunity.