Full job descriptionPermanent | Harley Street, London | £33,000 rising to £37,000
We are seeking a polished, personable and highly organised Receptionist to join a prestigious, doctor-led beauty, aesthetics and dermatology clinic on Harley Street.
This is an excellent opportunity for an experienced receptionist who enjoys working in a luxury environment and is passionate about delivering exceptional customer service to a discerning clientele.
Previous experience within a high-end beauty, aesthetic or dermatology clinic is essential.
The Role
As the first point of contact, you will play a key role in creating a warm, professional and discreet experience for every patient, while ensuring the smooth day-to-day running of the clinic.
Key Responsibilities
*Welcoming patients and providing a first-class front-of-house experience.
*Managing appointments, busy diaries and follow-up bookings.
*Handling telephone calls, emails and patient enquiries.
*Supporting the doctors and clinical team with daily administrative duties.
*Maintaining patient confidentiality and a professional reception environment.
*Ensuring every patient receives an exceptional level of care and service.
About You
*Previous reception experience within a luxury beauty, aesthetic or medical clinic is essential.
*Impeccable presentation and a warm, professional manner.
*Excellent communication and organisational skills.
*Confident managing a busy reception and multiple priorities.
*Discreet, proactive and passionate about delivering outstanding customer service.
Working Hours & Salary
*Hours: 9:30am–6:30pm, Monday to Saturday, working five days per week (four weekdays plus every Saturday).
*Probationary salary: £16 per hour, approximately £33,000 per annum.
*Following successful probation: £18 per hour, approximately £37,000 per annum.
A one-hour unpaid lunch break applies each day.
The Opportunity
Join a prestigious Harley Street clinic offering a professional, high-end environment where exceptional service, discretion and attention to detail are paramount.
If you have experience in a luxury beauty or aesthetic clinic and take pride in delivering an outstanding patient experience, we would love to hear from you.