Full job descriptionReed Business Support are recruiting on behalf of our valued client based in Ashford for a Customer Service Administrator. This is an excellent opportunity for an organised and customer-focused individual looking to build a long-term career within a supportive and growing business.
As the appointed Customer Service Administrator, you will play a key role in delivering exceptional service to customers while supporting the wider team with administrative tasks and order processing.
About the Role:*Responding to customer enquiries via phone, email, and online channels
*Processing customer orders accurately and efficiently
*Updating internal systems and maintaining customer records
*Coordinating with internal departments to resolve customer queries
*Assisting with general administration and reporting duties
*Supporting the team during busy periods and seasonal demand
About You:*Previous customer service or administration experience is desirable
*Excellent communication and interpersonal skills
*Strong attention to detail and organisational abilities
*Confident using Microsoft Office applications
*Positive attitude with a willingness to learn
*Ability to work effectively within a team environment
Salary & Working Pattern:£25,000 - £27,000 per annum
Full-time, permanent position
Monday to Friday, 9:00am - 5:30pm
Benefits:*25 days annual leave plus bank holidays
*Company pension scheme
*Full training and development programme
*Career progression opportunities
*Employee assistance programme
*Modern office environment
*Free on-site parking
If you are interested in this Customer Service Administrator opportunity, please apply today. Reed Business Support look forward to assisting you with the next step in your career.