Full job descriptionPensions Administrator - previous experience with Pensions is essential
Location: Liverpool City Centre
Salary: Up to £30,000 DOE
Full-time | Permanent | 8:30am - 5:30pm (flexible if required) | Hybrid
Industry: Financial Services/Defined Contributions Pensions
We’re currently recruiting for an experienced Pensions Administrator to join a well-established and growing business. This is a great opportunity to take full ownership of your own portfolio, managing cases from start to finish in a supportive, professional environment.
The Role:
You’ll be responsible for managing a portfolio of pension clients, handling everything from onboarding through to ongoing administration. You’ll be a key point of contact for clients, advisers, and internal teams, ensuring all work is completed accurately and in line with regulations.
Benefits:
*25 days holiday + bank holidays
*Discretionary annual bonus/OTE (7%)
*Sick pay (after qualifying period)
Key Responsibilities:
*Manage your own portfolio of pension clients from start to finish
*Act as the main contact for clients, IFAs, and internal teams
*Process all areas of SIPP administration, including:
*New business and transfers in
*Contributions and benefit crystallisations
*Transfers in and out
*Income payments (drawdown / UFPLS)
*Death benefit cases
*Ensure all work complies with FCA and HMRC regulations
*Keep client records accurate and up to date
*Identify and escalate any risks, issues, or complaints
*Support audits and help improve internal processes
What We Are Looking For:
*Previous experience in pensions administration (essential)
*Good understanding of pensions legislation and FCA/HMRC rules
*Experience working with SIPP pensions
*Exposure to property investments within pensions would be a big advantage
*Strong attention to detail and ability to manage multiple cases
*Confident communicator with clients and advisers
Desirable:
*Experience with SIPP and SSAS pensions
*Working towards or completed qualifications (e.g. CII or PMI)
Why Apply?
*Opportunity to take ownership of your own workload
*Supportive and collaborative team environment
*Scope to develop your knowledge and progress your career
*Work in a business that values accuracy, service, and professionalism