Service Coordinator / Administrator
other jobs Spencers Recruitment Limited Job
Added before 10 Days
- England,London,City of London
- Full Time, Permanent
- £26,000 - £28,000 per annum
Job Description:
Full job descriptionService Coordinator / Administrator
Our client is an established property services company based in North West London and is looking for an experienced Service Coordinator / Administrator to join their team.
This is a busy and varied administrative role, coordinating a team of engineers and making sure jobs are booked in, followed up and completed efficiently.
The role would suit someone with previous experience in a service coordination, scheduling or administrative position, ideally within property services, facilities management, maintenance or a similar industry.
Responsibilities
*Answering incoming calls and dealing with customer enquiries
*Booking and scheduling engineers for maintenance and service visits
*Coordinating engineers’ diaries and managing appointments
*Liaising with customers to arrange and confirm appointments
*Following up on outstanding jobs and making sure they are progressed
*Receiving and checking engineers’ reports
*Preparing and sending reports to clients where required
*Keeping customers updated on the progress of jobs
*Maintaining accurate records of jobs, appointments and engineer visits
*Dealing with general administration and paperwork
*Liaising between engineers, customers and the office team
*Managing a busy workload and prioritising urgent jobs where necessary
About You
*Previous experience in an administrative, coordination or scheduling role
*Experience arranging engineers, contractors or field-based staff would be highly advantageous
*Ideally, experience within property services, facilities management, maintenance or a similar service-based industry
*Confident dealing with customers over the phone and by email
*Strong organisational skills and able to manage a busy diary
*Good attention to detail
*Comfortable working with reports and written documentation
*Able to work under pressure and manage multiple jobs at the same time
*Good IT skills and confident picking up new systems
*Reliable, organised and proactive
Salary: £26,000 - £28,000
Hours: Full-time, Monday to Friday
Location: North West London
Our client is an established property services company based in North West London and is looking for an experienced Service Coordinator / Administrator to join their team.
This is a busy and varied administrative role, coordinating a team of engineers and making sure jobs are booked in, followed up and completed efficiently.
The role would suit someone with previous experience in a service coordination, scheduling or administrative position, ideally within property services, facilities management, maintenance or a similar industry.
Responsibilities
*Answering incoming calls and dealing with customer enquiries
*Booking and scheduling engineers for maintenance and service visits
*Coordinating engineers’ diaries and managing appointments
*Liaising with customers to arrange and confirm appointments
*Following up on outstanding jobs and making sure they are progressed
*Receiving and checking engineers’ reports
*Preparing and sending reports to clients where required
*Keeping customers updated on the progress of jobs
*Maintaining accurate records of jobs, appointments and engineer visits
*Dealing with general administration and paperwork
*Liaising between engineers, customers and the office team
*Managing a busy workload and prioritising urgent jobs where necessary
About You
*Previous experience in an administrative, coordination or scheduling role
*Experience arranging engineers, contractors or field-based staff would be highly advantageous
*Ideally, experience within property services, facilities management, maintenance or a similar service-based industry
*Confident dealing with customers over the phone and by email
*Strong organisational skills and able to manage a busy diary
*Good attention to detail
*Comfortable working with reports and written documentation
*Able to work under pressure and manage multiple jobs at the same time
*Good IT skills and confident picking up new systems
*Reliable, organised and proactive
Salary: £26,000 - £28,000
Hours: Full-time, Monday to Friday
Location: North West London
Job number 4225406
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