Full job descriptionKey Responsilbities
*Manage incoming referrals and source appropriate residential or nursing home placements from contracted providers.
*Assess referral information and match individuals to placements based on needs, preferences, availability, and cost.
*Liaise with care providers to secure placements and negotiate fees in line with agreed banding rates.
*Maintain oversight of bed availability, contractual restrictions, and market capacity across the county.
*Develop and maintain positive relationships with providers, social workers, hospital teams, and commissioning colleagues.
*Monitor supply and demand trends and support cost-effective purchasing of care services.
*Ensure all placement information is accurately recorded and maintained on relevant IT systems.
*Provide care providers with all necessary placement information to facilitate admissions.
*Escalate concerns regarding provider quality, capacity, or availability to the Quality and Contracts Team.
*Participate in team meetings to prioritise placements, identify barriers, and support service flow.
*Maintain compliance with legislation, policies, information governance requirements, and best practice.
Candidate Requirements
*Experience of arranging or brokering adult social care placements, ideally within a local authority or health and social care setting.
*Knowledge of residential and nursing care services and the adult social care market.
*Understanding of adult social care legislation, commissioning principles, and safeguarding practices.
*Strong stakeholder management skills with the ability to build relationships across providers and internal teams.
*Experience negotiating placement costs and achieving value-for-money outcomes.
*Ability to assess complex referral information and make informed placement decisions.
*Strong organisational skills with the ability to manage a high-volume caseload and competing priorities.
*Accurate record-keeping and experience using case management or placement management systems.
*Excellent communication and customer service skills.
*Ability to analyse supply and demand issues and contribute to service improvement and market management