Parts Advisor
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Added before 12 hours
- England,East of England,Hertfordshire
- Full Time, Permanent
- £30,000 per annum, inc benefits
Job Description:
Full job descriptionParts Advisor
*Annual Salary: £27,000 - £30,000 per annum
*Location: Hertfordshire
*Job Type: Full-time Mondays to Thursdays 8am to 5pm / Fridays 8am to 4pm with Saturday mornings 8am to 12pm on a rota basis (overtime paid for this)
We are seeking an experienced Parts Advisor to join our established team. This role is integral to providing high-quality customer service and support in the dispatch and handling of machinery parts’ enquiries from both customers and technicians. We need someone who brings a high level of energy and a willingness to deliver an outstanding service.
The Role:
*Assist with the day-to-day queries regarding parts.
*Efficiently dispatch and manage customer parts orders.
*Help with enquiries relating to the products/services both face-to-face and over the telephone.
*Maintain a thorough understanding of all products sold to provide accurate information and full support to customers.
*Working within a customer service retail environment, potentially managing showroom duties and ensuring a professional customer experience.
Required Skills & Qualifications:
*Excellent communication skills, capable of dealing diplomatically with customers and colleagues in a polite and professional manner.
*Good knowledge of customer service within a "parts" background advantageous.
*Quick learner – able to understand the products sold by the company swiftly.
*Background in machinery, motor or trade counter sales from a DIY wholesaler is highly desirable.
*Ability to work effectively in a busy environment and manage pressure during peak periods.
*PC literate.
*Strong numeracy and literacy skills - attention to detail and accuracy, especially with numbers as handling cash and card payments.
*Motivated by sales targets and eager to exceed results.
Benefits:
*32 days annual leave including Bank Holidays.
*Company Sick Pay Scheme.
*Workplace Pension.
*Employee Referral Bonus Scheme.
*Death in Service Cover.
*Overtime paid at time and a half on completion of 39 hours per week.
*On-site parking available.
To apply for this Parts Advisor position, please apply online, and submit your CV detailing your relevant experience to .
*Annual Salary: £27,000 - £30,000 per annum
*Location: Hertfordshire
*Job Type: Full-time Mondays to Thursdays 8am to 5pm / Fridays 8am to 4pm with Saturday mornings 8am to 12pm on a rota basis (overtime paid for this)
We are seeking an experienced Parts Advisor to join our established team. This role is integral to providing high-quality customer service and support in the dispatch and handling of machinery parts’ enquiries from both customers and technicians. We need someone who brings a high level of energy and a willingness to deliver an outstanding service.
The Role:
*Assist with the day-to-day queries regarding parts.
*Efficiently dispatch and manage customer parts orders.
*Help with enquiries relating to the products/services both face-to-face and over the telephone.
*Maintain a thorough understanding of all products sold to provide accurate information and full support to customers.
*Working within a customer service retail environment, potentially managing showroom duties and ensuring a professional customer experience.
Required Skills & Qualifications:
*Excellent communication skills, capable of dealing diplomatically with customers and colleagues in a polite and professional manner.
*Good knowledge of customer service within a "parts" background advantageous.
*Quick learner – able to understand the products sold by the company swiftly.
*Background in machinery, motor or trade counter sales from a DIY wholesaler is highly desirable.
*Ability to work effectively in a busy environment and manage pressure during peak periods.
*PC literate.
*Strong numeracy and literacy skills - attention to detail and accuracy, especially with numbers as handling cash and card payments.
*Motivated by sales targets and eager to exceed results.
Benefits:
*32 days annual leave including Bank Holidays.
*Company Sick Pay Scheme.
*Workplace Pension.
*Employee Referral Bonus Scheme.
*Death in Service Cover.
*Overtime paid at time and a half on completion of 39 hours per week.
*On-site parking available.
To apply for this Parts Advisor position, please apply online, and submit your CV detailing your relevant experience to .
Job number 4226387
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