Full job descriptionAbout the Role
An opportunity has arisen for an Accounts Assistant to join a busy finance team. This role will primarily support the Accounts Receivable function, ensuring the accurate and timely processing of customer accounts, cash collection activities, and month-end requirements.
The successful candidate will be comfortable communicating with customers, resolving account queries, and supporting continuous improvement across finance processes.

Key Responsibilities*Proactively manage outstanding customer debt and contact customers regarding overdue payments.
*Investigate and resolve customer invoice and account queries.
*Raise and process customer invoices, credit notes, and related documentation.
*Process customer credit applications, ensuring internal procedures and documentation requirements are completed.
*Complete Accounts Receivable administration and reporting as required.
*Monitor customer credit limits and support risk management activities.
*Perform customer account and portal reconciliations.
*Support the implementation and improvement of Accounts Receivable processes and controls.
*Ensure month-end Accounts Receivable tasks are completed accurately and within agreed deadlines.
*Adhere to customer-specific billing and reporting requirements.
*Complete daily banking and payment verification activities.
*Provide wider support across the Finance team as required.
Skills & Experience*Strong numerical and analytical skills.
*Understanding of basic accounting principles.
*Confident telephone manner with the ability to handle challenging conversations professionally.
*Strong communication and interpersonal skills.
*High level of accuracy and attention to detail.
*Ability to manage workload effectively and meet deadlines.
*Accountable, organised, and proactive approach to work.
*Comfortable working both independently and as part of a team.
Qualifications*AAT, Credit Management qualification, or equivalent experience preferred.
*Previous experience within Accounts Receivable, Credit Control, or a similar finance role.
Performance Measures*Achievement of weekly and monthly collection targets.
*Timely completion of daily and month-end tasks.
*Accurate processing of transactions and customer records.
*Effective resolution of customer queries and outstanding debts.