Full job descriptionWe have an exciting role for bright, engaging individuals who are looking to develop their experience within a customer relations role, working within a lovely team based in Birmingham city centre. If you’re looking for a new office-based role, this could be perfect for you. With a mix of live chat and phone calls, this role could be suitable for someone looking to take their next steps within an administration-based role.
We are looking for people who have strong communication skills, both written and verbal, as you will be speaking to a range of different internal and external stakeholders. You will use the company’s CRM systems to provide a proactive and efficient service, making sure the people you interact with receive superb customer service.
The ideal candidate should have previous experience in a customer-facing role, whether this be in hospitality, retail or administration. This could be the next step in your career, whether you’re a graduate looking to gain experience to help you get where you want to be, or someone looking for a change in role.
Apply now or call Kieran @ Katie Bard on for any additional information.