Full job descriptionTown Centre PSPO Enforcement Officer
Full Time 5 - Month Temporary Assignment

Location: Bolton Council, Mayor Street Depot, Ellesmere Street, Bolton, Lancashire, BL3 5DT

Pay Rate: £16.43 per hour PAYE

Basic DBS Required
Are you confident, resilient and passionate about making communities safer and more welcoming? Bolton Council is looking for dedicated and customer-focused individuals to join the team as Town Centre PSPO Enforcement Officers.
This is a frontline enforcement role where you’ll help tackle anti-social behaviour, improve the local environment, and ensure compliance with Public Space Protection Orders (PSPOs) across Bolton. Working as part of a proactive team, you’ll have a visible presence within the town centre, engaging with residents, businesses and visitors while taking appropriate enforcement action where required.
Day-to-day of the role:
Bolton’s town centre PSPO was introduced to address behaviours that negatively impact residents, businesses and visitors. As a Town Centre PSPO Enforcement Officer, you’ll play a key role in maintaining public safety and improving the quality of life for local communities.
*Detecting, deterring and responding to anti-social behaviour.
*Undertaking enforcement activity relating to PSPO breaches and environmental offences.
*Issuing Fixed Penalty Notices (FPNs) where appropriate.
*Preparing and serving notices and warnings.
*Gathering evidence and preparing case files for legal proceedings.
*Conducting detailed investigations into reported issues and incidents.
*Supporting prosecutions through evidence collection and court attendance.
*Challenging inappropriate behaviour using engagement, guidance and restorative approaches.
*Maintaining accurate records using PACE notebooks and internal systems.
*Working closely with council departments, partner agencies and external stakeholders.
*Attending community meetings and supporting awareness campaigns.
*Providing information and advice that promotes responsible community behaviour.
*Street drinking and alcohol consumption
*Intoxicating substances
*Anti-social behaviour
*Begging
*Unauthorised street trading and peddling
*Commercial and charitable street collections
*Use of amplifiers
*Skateboards and scooters in restricted areas
*Cycling in restricted areas
Required Skills and Qualifications:
*Experience working with the public in a customer-facing, enforcement, community safety or security environment.
*Excellent communication and conflict resolution skills.
*The confidence to challenge unacceptable behaviour professionally and respectfully.
*An understanding of anti-social behaviour legislation and enforcement practices.
*Knowledge of issues affecting local communities and town centres.
*The ability to gather evidence, maintain accurate records and produce detailed reports.
*A proactive, resilient and professional approach to frontline work.
*A full, clean UK driving licence.
*A Basic DBS certificate (or willingness to obtain one).
*Full-time hours.
*Based from Mayor Street Depot, Bolton.
*Regular patrols and outdoor working in all weather conditions.
*Some early evening working required.
*Regular weekend working as part of the rota.
*Five-month temporary assignment with an immediate start available.
Benefits:
To apply for the Town Centre PSPO Enforcement Officer position, please send your cv to