Proactive Resilience Product Owner
  • England,London,City of London
  • Full Time, Contract
  • Salary negotiable
Job Description:
Full job descriptionOur key client is looking for a Proactive Resilience Product Owner to join on a 6 months+ rolling contract.

Key skills and experience required
Proactive Resilience Product Owner x2Own and evolve a Proactive Resilience product/capability that anticipates, prevents, and mitigates technology and service disruption. You’ll translate resilience outcomes (availability, recoverability, performance, operational readiness) into a clear product roadmap, measurable value, and repeatable adoption across platforms and teams.
Key responsibilities include:
*Product strategy & roadmap
*Define product vision, target users and a prioritised roadmap aligned to business services.
*Maintain a clear backlog of resilience features Outcome-driven delivery
*Set OKRs/KPIs for proactive resilience.
*Maintain a Community of Practice to surface potential resilience improvements, maintained and prioritised via a backlog

Resilience-by-designEmbed resilience enhancements into SDLC and change processes (non-functional requirements, release readiness, operational acceptance). Champion practices such as chaos engineering, game days, fault injection, capacity and performance testing, and DR readiness.
Observability & insights
*Partner with monitoring/observability teams to improve telemetry, alert quality, and actionable dashboards.
*Use data to identify systemic risks, recurring failure modes, and "top offenders" across services.
*Automation & operational excellence
*Prioritise automation for detection, triage, and remediation.

Stakeholder management
*Align engineering, operations, architecture, risk, and business stakeholders on resilience priorities.
*Communicate progress and risk clearly to senior leadership; manage dependencies and delivery risks.
*Governance & controls
*Ensure the product supports relevant operational resilience expectations (e.g., impact tolerances, testing evidence, auditability).
*Maintain documentation, controls evidence, and reporting suitable for risk and assurance audiences.

Required experience & skillsProduct ownership/management experience in platform, SRE or operational resilience domains.Strong understanding of:
*Operational Resilience
*SRE principles (SLO/SLI), incident/problem management, and service management.
*Resilience patterns (redundancy, graceful degradation).
*DR/BCP concepts (RTO/RPO), high availability, and dependency management.
*Data-driven decision-making: ability to use incident, change, and telemetry data to prioritise.
*Agile delivery expertise (Scrum/Kanban), backlog management, and stakeholder communication.

Desirable
*Familiarity with resilience patterns and platform engineering.
*Experience running game days/chaos experiments and translating findings into engineering work.
*Financial services experience and comfort working with risk, compliance, and audit partners.
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Job number 4229544
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