Full job description23215 - Business Administrator - ID & BankingGeneral InformationSalary

£29,107 - £30,648 Pro-rata

Working Pattern

Part Time, Flexible Working

Vacancy Approach

External

Location

Lichfield

Region

West Midlands

Closing Date

30-Oct-2026

Business Unit

Swinfen Hall

Post Type

Permanent

Civil Service Grade

AO

Number of jobs available

1

Reserve List

12 Months

Job ID

23215
Descriptions & requirementsJob description
Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:
*Assessing the need of all prisoners who may require right to work ID and/or a basic bank account and keeping record as per approved templates and digital systems
*Assessing the eligibility of all prisoners who have requested ID and/or banking support via the HMPPS Programmes.
*Supporting prisoners with applications via the Prisoner Banking Programme and ID Programme. This includes following the relevant procedures, managing enquiries, and acting as a single point of contact for applicants and programme partners.
*Following the MOJ Government Procurement Card (GPC) Policy, including using approved templates to maintain financial records as necessary.
*Supporting the collation of resettlement documentation by working with relevant leads across the prison to ensure information is collated ahead of release and providing administrative assistance in preparing prisoners for release where appropriate.
*Reporting on data relating to application submissions, updates and their outcomes on an approved system.
*Liaising with reception staff to ensure valuable items, including personal documentation, are securely stored and recorded on a prisoner’s property card.
*Liaising with external bodies and internal partners to ensure effective delivery of HMPPS Programmes and systems are updated.
*Engaging with key stakeholders, including Offender Management Unit (OMU) and Department of Work and Pensions (DWP), to receive referrals to support a prisoners resettlement.
*Supporting prisoners Release on Temporary Licence (ROTL) placements by signposting to appropriate bank account and ID support.
*Supporting Prison Employment Leads in their capacity to identify and match candidates to job opportunities and administrative requirements of Employment Advisory Boards (EABs).
*Proactively promoting Employment Hub initiatives across the prison to both prisoners and staff.
The duties and responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or Welsh (where specified in Wales)
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ’modernised’ terms in their current post or onto ’unmodernised’ MoJ terms if they are on ’unmodernised’ terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.
The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.
Benefits
Annual Leave
-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.
Bank, Public and Privilege Holidays
-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment
Pension
-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
Work Life Balance
HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ
Season Ticket Advance
-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work
Childcare Vouchers
For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers...