Full job description

Marketing & Customer AnalystLondon | Up to £45,000 + Benefits | Hybrid Working (2 Days per Week)Looking to move beyond reporting and into a role where you can influence business decisions through data? This is an opportunity to join a specialist analytics and consulting team, working with well-known consumer brands across customer analytics, CRM, marketing effectiveness, and data strategy. You’ll combine technical analysis with storytelling, helping clients turn data into clear commercial actions.The CompanyThis consultancy-focused analytics team partners with a range of organisations to solve customer, marketing, and data challenges. They deliver projects spanning customer segmentation, CRM strategy, loyalty, marketing performance, media analytics, and dashboard development.Working in a collaborative and highly visible environment, you’ll gain exposure to a broad variety of projects and work closely with experienced analysts, consultants, and strategists. The team values independent thinking, curiosity, and the ability to communicate complex insights clearly.The RoleYou will support a range of customer and marketing analytics projects, helping clients better understand customer behaviour and improve commercial performance.Responsibilities include:* Analysing customer, CRM, and marketing datasets to identify actionable insights
* Building and developing Power BI dashboards and reporting solutions
* Using Python and Excel to manipulate, interrogate, and analyse data
* Delivering customer segmentation, retention, loyalty, and customer value analysis
* Conducting data quality audits and customer database assessments
* Supporting marketing effectiveness and media analytics projects
* Translating analytical findings into commercial recommendations
* Creating client-facing presentations and communicating insights clearly
* Collaborating with strategists and consultants to support business decision-makingYour Skills & Experience* Strong commercial experience in analytics, customer insight, marketing analytics, or consulting environments
* Experience working with customer, CRM, or marketing data
* Proficiency in Python for data manipulation and analysis
* Strong dashboard development skills, ideally using Power BI
* Advanced Excel capabilities
* Ability to present analytical findings to non-technical stakeholders
* Strong communication and storytelling skills, with the ability to explain complex concepts clearly
* A quantitative academic background in a STEM-related discipline is advantageous
* Commercial awareness and a genuine interest in solving business problems through dataWhat They Offer* Salary up to £45,000
* Hybrid working model with flexibility built into the role
* Exposure to high-profile consumer brands and a diverse project portfolio
* Opportunity to develop both technical and consulting skills
* Direct access to senior leaders and experienced consultants
* Broad exposure across customer analytics, CRM, marketing performance, and strategy projects
* Clear opportunities for professional development and progression within a growing team.

If you’re interested in learning more about this opportunity, feel free to apply below.